Awful. I paid £15 for a specific day delivery, which they failed to do. They then agreed via email with me an alternative day, and failed to do that to, by delivering on another date and leaving it blocking my drive whilst I was away, out in the rain. They also choose not to reply to an email I sent - even when I told them I’d received a consignment notification telling me of the delivery on the wrong date (when I was away) asking for them with 24+ hours notice to resolve. They also then choose not to reply to my email asking them how they can help rectify the situation and are now ignoring me and the errors they’ve made. In short, they use a third party delivery company and they have no control over delivery. They also don’t appear to value the customer at all - silence being their answer to a problem. I’d recommend not using them.