We bought 20 nets of kiln dried oak. Delivery was smooth and the driver was very helpful. He took away the pallet as well. The logs themselves were a little smaller than some I have purchased from other companies and I found the bags contained more bits than others. The logs were quite dark and burned quite fast for oak…maybe they had been a little too long in the kiln. Aware that I am purchasing a natural product though so consistency isn’t always possible. I’ll try another company next time, as when paying this much for wood - it’s ok to expect a little better.