Fight Number LS565 from Newcastle to Kos 26.06.2022 Booked a package with them in June of this year. The flight was delayed from our local airport and we arrived at the destination airport over 4 hrs late. The reason given was “staff shortages” so we started a claim for delayed flight compensation. We got the automatic generic response from them and said it could take up to 12 weeks. I’ve lost count on the telephone calls and emails we have sent all to no avail. Nearly six months later and still nothing not even to say whether or not our claim was successful. We’ve spent £1000s with them over the years but would only ever use them going forward if there wasn’t an alternative. They are happy taking your hard earned cash but the measure of any business is what they do when things go wrong and on this occasion Jet 2 have fallen way short of the mark.