I had a Hoover Washing machine that was 18 months old. It broke down during lockdown and understandably we found it hard to get it repaired. We therefore bought a new hoover washing machine in May. This broke down 1 month ago. It’s electrics have failed and the drum is completely broken. I’ve asked for the machine to be replaced but they won’t even though it failed after only 3 months. The earliest they can repair it is on the 29th September. Appalling customer service. An inadequate product.
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