Selling a boat through great Heywood boat sales was disappointing. Not a good experience. It was very stressful and gave us anxiety. If you are selling a boat through this company, have a full survey done on your boat first. The customer that will want your boat will ask for their own to be done, this boggles me. If a boat painhad a full survey and is from a reputable surveyor, then there should be no problem's buying it from this company. But the customer comes along and wants one them selves then this is where it goes wrong, on one occasion the boat had a survey and they put the boat back in the water with circles down to bare steel for a few months, we where livid. We spent a lot of money putting petty things right after months of pain and heartache, then surrendered and dropped the price to our misfortune, we had had enough. We where bound to their contract so had no option to relieve our pain. To the customer buying a boat from this company be prepared to lose your 1000 holding fee. This happened to our first customer. Dealing with Mandy was unpleasant. She was rude and abrupt and she did not know a hull from a cabin. Eventually I did not want to deal with Mandy anymore and Peter got it sold. I am sure that Mandy will comment on this feedback but customers and boat sellers need to be treated with respect, kindness, and consideration on your part please. All brokers have a duty of care for boat owners they take on. Overall I am glad that it is over and it has put me off selling through a broker ever again.