TRUST THESE REVIEWS! I should have read B$ ordering. I have ordered a pair of Eloise sandals for a vacation to Italy trusting the shipping time and still have not received my order and its almost 2 weeks. I leave in 2 days! I have also tried contacting Fitflop customer service and emailing. NO response. Terrible. I have tried tracking and received very little information "a label has been created". Great but where are they on route?!!? I now guess I have to go searching for shoes and the send these back which I am reading is a nightmare as well. Soooo Disappointing!!