Duleum Leicester! The service from day one was terrible, I sent an email how disappointed I was. The only reason I went forward with there service as they was the only shop that had crushed velvet I liked. We spent alot of money on blinds in one room, and paid additional service to have them fitted. And they fell off within hours. My husband had to put them back up however he could. And they could only come out over a week later. It has been over a week now, since someone has been out and corrected the problem. Noone has contacted us to apologise, even tho the blinds fallen caused damage. I usually never send emails or write a review, so this shows how annoyed I am with there service.