Shannon
Ordered 2 sets of pyjamas on Thursday evening and paid for next day delivery. They were delivered on Saturday whilst I was out and left at my back door in the pouring rain. Both items were damaged along with the gift box. Sent them an email and rang on Sunday to explain the situation. Was offered to return the items and have a replacement but 1 of the sets were out of stock. Explained to the customer service that I needed these items for Tuesday as they wouldn’t be here in time for a replacement. Offered a £10 gift card as a “gesture of good will” hardly feesable when paying £40 for pyjamas. Avoid!!!
Helpful Report
Posted 11 months ago
Boux Avenue is rated 3.86 based on 28 reviews

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