[Note, this is correction I'm doing on 24 April 2019] The quality of the product the company offers seems to be good (I’ve had a large patio door and a set of windows installed). The customer service however is totally unacceptable. It's been a year now that they still haven't resolved all the problems. It took them over half a year to come back and install a glass panel they broke while installing the windows. The another 3 months to finish the trims around the windows and the patio door. Finally now that I'm writing this, I'm yet to see them fix a lock on one of the 2 patio doors. They simply ignore emails and when you call them the after sales lady is always on call and can't pick up the phone. So my advice avoid them if you can.