When the fitter first visited he gave an estimate of 5 days. When he arrived to do the job he had arranged to go on holiday on the Friday, so 5 days became 4 which made life awkward for my electrician. On Wednesday (a month after we had made full payment), with no kitchen at all, Wren tell me that the oven we chose is out of stock and they have no idea when it will be available. The same unit was available from AO and Currys for next day delivery, but Wren would not use that option. I have had to buy from Currys at a cost of £324 including delivery. Wren have refunded just £263.24p. Their own staff joke about how long it takes to get through to customer services. Please, think seriously before dealing with Wren kitchens.