From the initial contact we were dealt with in a friendly, professional and informative manner. The design process was easy and our requirements were listened to, all our requests were fully implemented and shown to us. Our visit to the virtual reality room gave us a great insight into the kitchen design and allowed us to alter the design to meet our expectations in full, which was of no trouble to the designer. The delivery of the units was arranged at at our convenience and at the time and date specified. The installation was completed as advised, the 2 installers were friendly, polite and spotlessly clean. The fitting was completed on time and the kitchen exceeds all our expectations.