Very happy with the service i received from wowbbq. Yesterday with the tiny bit of sunshine we managed to use our new Weber (had a charcoal Weber for years) so much easier than the charcoal one. The only issue I think you might like to address is the flexibility of delivery. I didn’t wait long for delivery and therefore was no problem with the actual delivery. My problem was that I was notified of delivery but was unable to alter it in any way. Fortunately (by chance my husband was at home) I think perhaps offering customers a delivery date would make a big difference., But great service and would recommend wowbbq., Jean Helsby