Extremely negligent customer service. Their collection indeed seems vast and I anticipated a wait for my order since it is a UK-based company. However, the website is lacking in terms of shipping information beyond the generic ETA of 6-10 business days for which they do not specify if they mean shipping locally or internationally. They will not respond to inquiries regarding how much longer one should expect to wait after the 10th day has passed. At this point I'm not expecting to ever receive my order and have opened a case with Paypal to begin fighting for a refund. The prices were cheap but it's still not low enough to excuse the failure to deliver a product.