I ordered a few items to get started on irrigating my garden and overall went well with the ordering and delivery. I'm not sure if my old eyes (probably) missed it but I found the pack quantity not so obvious when I ordered too many and so perhaps this could be made clearer on the web page. I had to return some items and perhaps as a suggestion a returns label could be included in the box like some companies do, might be a nice option but not sure if enough orders get returned to warrant this. I was initially shocked it would take 1-2 weeks to refund the money as they said but it came through quickly after a few days.