Paid for t-shirts and jumpers to get them quickly which was more than another company I approached. Invoice stated a dispatch date but the company tell me you should ignore this official document its not correct. Went to complain listening to the hold music saying 4 to 6 days again told to ignore this as this is incorrect also. (appreciate it is difficult times with covid but not really an excuse as this could be changed) Sent them an official logo with the telephone number on which was correct. The sent me a proof which I checked on my phone in part to see if the location was in the correct place and approved. Received the t-shirts and they have taken a pdf logo with correct info changed it removing a digit from the mobile number and now want me to pay £100 for a new set as they can't see that the issues is theirs. Even though its a tiny amount of money will take legal out of principal. Shocking company who seems to suggest you ignore their legal docs and don't bother sending in the correct info as they will change it anyway and take zero responsibility.