Given the choice to pick up some up stands I ordered, I decided as they confirmed a one day delivery at a cost of £15 it was easier to go for that. I had the builder at home waiting for them but by 1pm they hadn't arrived. I chased them, to be told they would arrive about 2pm. Still no delivery at 3.30pm I chased again to be told, the driver couldn't find me so didn't deliver them. Not sure why he didn't call for directions. I was told they would arrive the following day.....they didn't. I then had to go away so arranged for them to be delivered the following day directly to the builders home. They didn't arrive there either. Now I would normally vote with my feet, unfortunately these are the only up stands I can find that match my out of production worktops. A new date was arranged for today. They still have not been delivered but a "compost bin" has been delivered instead!! I am now told that a new order will be raised but they are out of stock and I have to wait another 9 days for them. I have had to pay a builder 2 half days waiting around and now he has to re-arrange his workload again, all due to WorkTops Express failing big style on a simple delivery.