Kristin
Not quite what I expected Considering we paid £2.1k for 7 days. No sea views, no shaving point in the new wave caravan and we couldn’t charge our electric toothbrushes. We asked for a bath mat ( because of 2 very young children the shower is slippery) 4 times and every time we were told yes we’re sending house keeping around ., it wasn’t until the 4th time that someone genius figured out they don’t provide them!! No hair dryer.. The wi-fi connection is a con! Don’t be fouled, we couldn’t get any connection as soon as we arrived so decided to buy super fast wi fi streaming for a week which cost £25... well super fast is just the name because in reality it isn’t. Our Netflix kept buffering all the time had to login about a hundred times a day!! We complained about it at reception but was told to fill a form so IT could check and we were asked to provide the MAC address for each of our devices.. well talk about confidentiality .. we didn’t feel it was necessary or safe to leave our mac addresses with them . Also the location is very hilly and if you have young kids it’s quite far to be walking up and down to the main reception area or pool all the time. The food in the restaurant is very unhealthy, burgers chips pizzas!! There is no air con in the restaurant and it’s surrounded by glass .. it’s like a sauna in there and they don’t even open the doors to the balcony to let some air in . When I asked I was told they’re not allowed?! What? The new wave caravans with hot tubs are small, tiny corridors or living area. Again if you have infants it’s not safe on the deck as there is no gate ( if this is a kids friendly location then they seriously need to consider it) and they want to wonder around so you got to have eyes in the back of your head due to cars driving past.
4 years ago
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Woolacombe Bay Holiday Parks has a 4.6 average rating from 12,156 reviews

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