Mr Chris B
You quoted me for all the work then decided when doing it that one wall was not required but still billed me for full amount. I have queried this and told it will be deducted from my bill and that didn't happen. The work was done at start of January and one of the walls plaster is still wet. I advised your company of this and was told I would be contacted straight away....I am still waiting for this contact to fix the problem.
Helpful Report
Hello Chris,

Firstly, let us apologise for the negative experience you appear to have had with Wise. The situation you describe falls far below the standards we would expect our customers enjoy.

Thank you for bringing this to our attention though, as it allows us to investigate what has happened in this instance. Peter Ross, the manager of your local branch, is going to get in touch with you to see if we can resolve the issues raised.

Kind regards,
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