I didn't receive any delivery warning email from the company. I didn't receive a delivery schedule date email. (I checked my junk folder) I received a call from the delivery driver when he was outside my house. He said I didn't have to be there for the delivery and would leave it outside my house. I rushed up there and fortunately I caught him. If I was at work, my parcel would have been left on my front step all day. (The house is still undergoing work and not lived in) What is strange, I called your company this morning asking for a delivery update to which I was told I will recieve an email when the delivery day had been scheduled. I was told that she was going to chase this up and call me back. I'm still waiting for that call back! Not great communication. Luckily I was off from work otherwise a £250 bit of kit would be sitting on my door step all day. Or I would have missed the delivered which I didn't even know was happening. Something's gone wrong with the communication between your company and the delivery firm.