We opted to use Winston's because we had heard many great recommendations from friends. However at the beginning this wasn't the case for our story and we did indeed begin to question why so many people had recommended the company. Fortunately for us, after two poor solicitors from Winston's and having to do lots of chasing (incurring charges on our mortgage which shouldn't have happened) we were given Leasa Foster. I cannot recommend Leasa highly enough. This 'acceptable' rating would most definitely be 'very good' if she had of been involved from the start. Leasa was a brand new solicitor to the company and from the beginning she was very clear on what needed to be achieved. We both felt that she went above and beyond to ensure that our case ran smoothly once she had taken over. She kept in contact regularly and would always reply to emails on the same day. We are both very grateful for the service that Leasa provided to us and would definitely use her and recommend her in the future. Pre-Leasa my rating of Winston's would be poor, after Leasa our rating would definitely exceed very good. Thank you Leasa for all of your help.