As this gentleman entered the conference room, he did not introduce himself, I almost asked who he was. I assumed it was Mr. Cohen but he certainly looks very different to his profile on the www, he looked a lot younger!!! The mask is more than likely the reason! Mr. Cohen was excellent, explained in details all the content of our wills and made sure we were aware of what we were singning.He was very polite,patient and efficient.It was a pleasure to meet him and we are happy to be his clients. Thank you Mr. Cohen. The receptionists weren't exactly friendly maybe Monday morning feelings! As Keith isn't intereted in writing reviews, I have taken the liberty of doing it myself. Marianne