I had the same problem as everyone else. These are rouge traders. I've ordered the mirror over the phone, providing the VRN to ensure that the correct part was ordered, and also requested for the mirror to be sprayed. Due to being close to Christmas time and post strike I was told that the mirror would arrived within 3 weeks. I've received the mirror over 6 weeks after, and only because I kept chasing them, I also paid on the day I placed the order. They kept give me the same story, that the mirror was out of stock and there was a delay with the supplier, once the mirror was sent out to be sprayed. When I finally received the mirror and had the mirror fitted to my car I couldn't see the cars behind me. When my partner checked we realised that they sent me a mirror for a left hand drive vehicle, even though they had my registration number to be able to match the paint for the mirror. I had to contact them again and again, they asked for photos of the mirror so they could assess the situation, Ive sent them photos and they agreed that I could send the mirror back. They then sent me the same mirror again without a note and I've kept checking my bank account expecting a refund from them. When querying the situation with them once again I was told that they wouldn't refund me or send me a replacement because the mirror had already been used. I've lost my money and have been left with an mirror which is no use for any car in the UK.