Faulty Mirror bought on 22/2/2022 I tried 3 times emailing this company 12/3/2022, 27/3/2022, 22/6/2022 but was given the wrong email address aftersales@buyitonline.ltd The one on the receipt I had from them My original question was to them was I received the mirror and had it fitted Is this the correct one for my car Everything works except to get the power fold bit to fold I need to unlock then lock the car it won’t fold when you push just locking My original genuine Ford mirror had 9 wires where this aftermarket only has 8 It’s almost like a signal wire missing Has anybody else had this problem? Further investigation has me believe that these mirrors aren’t fully compatible the wiring and power motor are slightly different meaning it sends a different surge to the door modules The mirror has never properly worked In order to get the mirror to close you have to unlock then lock the car This isn’t right and sometimes now it won’t open out on the first time It’s not technically fully fit for purpose I have even had it checked over by a Ford dealer who said these aren’t correct and shouldn’t keep using as I am as it’s forcing the system to lock unlock I was finally given the correct email address to send the query to by my credit card company The company emailed me back and said because it was over 5 months couldn’t exchanged but could send it back for their technicians to look at. I can’t do this now as I need the car daily and it’s against the law to drive the car without a drivers wing mirror So no I’m £173.98 out of pocket