I ordered a funeral wreath. It cost £90 delivered,quite a lot I think.Gave the postcode for delivery,wasn't asked for any further information,when I got email confirmation the flowers were being sent to the wrong church. I had to phone to amend this. The message on the flowers was not word for word what I asked for,also my address was wrong on order,again only asked for postcode which is not enough to properly identify an address. On the delivery day I called the delivery driver to confirm the flowers were going to the correct place which they were. On the plus side the flowers were beautiful.