Thank you Mr. Allen for your customer quality inquiry email. I found the product (Harris Paint Pad set) to be of decent quality, owning to the fact that it seems to be one of the very few pads out there that are ridged (to hold more paint for better spread). It was delivered within a couple of days which is good, my only slight gripe is the delivery charge, seems a little disproportional for the price and weight of the item, I would guess royal mail might have done it cheaper but I am not sure on this. Additionaly I was unable to find 'refill' / 'replacement' pads for this item on your website so I was forced to use eBay for this matter. Anyway, thank you.