Bought some items from Wickes online. It has been been 8 days now. Called 4 times and filled online enquiry form, sent emails. Every time earlier they would say - we will email supplier and will get back to you. Taken money out of my credit card. Today they saying that it is out of stock and refund will take upto 14 days. Wasted my 3-4 hours on all this. no one bothered to call back. Using my £4000 for 14 days. How can you treat a customer like this? Why allow buyer to buy online if it is out of stock, why take money out? why no response or email in last 4 days? **VERY POOR CUSTOMER SERVICE**