The driver was awful put the phone down on me when I said I was pregnant and not able to carry tiles he then said I'll take them back and hung up. He left them outside and was standing there waiting then was watching me struggling to move these tiles. He then took out his phone and took a picture. Wickes customer service told me that they will bring to my door. This did not happen at all. When i spoke to a manager she said she apologises but it still felt scripted to some extent. I think this policy is ridiculous and I will not be purchasing from this company again.