Anonymous
We had a bathroom fitted by Wickes in April. Went into store and had it designed on a computer. This was after the person in the store came around to do a survey, and measure up. It all seemed very good...until it got fitted. Some items ordered, and a towel rail just didn’t fit. They were never going to fit, yet we had a survey from not only the Wickes staff member, but the fitter, also. If the towel rail had been where it was suppose to be then you would have scalded your leg every time you used the toilet. Of course... Wickes blame the fitter, and the fitter blames Wickes! The fitting was poor and lacked finesse, and attention to detail. This was mainly due to the tiler who decided to bodge the trim, not finish a HUGE step up into the bathroom. He fitted a broken tile, and grouted it in? We had 3 spare boxes! He missed parts of the grouting, both on the floor and walls, so some tiles were filled other bits were not. Grout splashes left over shower, bath, taps. Chipped floor tile, but of course this was put down and grouted in. It took a moan to the boss who came and rectified the problems. Still, however, it’s not as we had hoped. Oh, and Grey silicone was asked for, and there’s just Black silicone everywhere. Apart from that, it’s ok. I wouldn’t bother with Wickes. It’s not worth the money or bother. If you must go to them, buy the stuff yourself (for goodness sake measure and plan it yourself) and get your own fitter.
4 years ago
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Wickes has a 1.5 average rating from 1,671 reviews

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