I have had nothing but issues with the Andover branch. You would think that it would be so easy to click and collect your items. No!! Online states plenty in stock. They take your money, you arrive to collect, and “sorry we can’t find your items”. I’ve now got contractors waiting for materials and staff are saying it will take over a week to get stock. Sorry wickes that’s not good enough. This has happened on a few occasions. The Andover staff have no product knowledge, and couldn’t really be bothered to help you find anything. My last experience was yet another failed delivery. 2 jumbo bags of materials. Ok I will swallow the £30 delivery charge as you claim it will be delivered next day. Get the text to say between 8-1. Ok fair enough. Oh no!! This is not the case. Get a phone call to say the crane is broken on the lorry. Really!! It was working when I went I saw the lorry making a delivery at an address in the town about an hour later!! Now have yet another contractor waiting for materials. Sorry wickes you have lost yet another customer