Purchased a shower enclosure from wicks recently which is leaking in all 3 corners of unit! Contacted customer services who contacted the manufacturer commented not installed correct by just looking at photos (laughable)!! Then advised to do extra sealing which is not on the instructions. They Will not send out an engineer ! Wicks could not care less , considering the item is bought directly from Wicks. Disappointing of service and lack of responsibility - product is not fit for purpose. Now following the complaint procedure advised by ombudsman.
5 years ago
Wickes has a
1.5
average rating
from
1,671
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