I bought a set ove head phones from WHSmith Newcastle airport went on holiday to Zante came home went a way on holiday November to Thailand head phones wouldn’t charge up came home bought a new lead still not charging then finally after trying to get through to WHSmith there POLICY says if not returned within 30 days I might as well put them in the bin I only bought them for going on holidays 30 days GUARANTEED IVE TRIED PHONING HEAD OFFICE ITS A JOKE wait till I go to Newcastle airport in march look out I will be about put your shutters down I even tried to phone the airport store no answer