Bought a shower screen and choose to pick up,couldn’t get in my car so had to cancel …do I went online and bought same item with delivery £266.00 ..I got an order Num which disappeared I didn’t get a email fro u ,when checking my credit card it was approved and £266 taken from my card ..when I phoned yourselves they couldn’t find the order I got a ref mob for transactions but u still can’t find it some I’m waiting on £229 refund on to my debit card and £266 on my credit card…just not good enough had to purchase another shower screen from a different company if I could giive minus 10 I would …The sales girl Alice was tremendous it was only after that I had a issue