I'd leave zero stars if I could. Absolutely awful company. Ordered 2 boxes of tiles. They never turned up, phoned to find out what had happened and was told I'd signed for them and they were delivered. Not the case. They dispatched another lot, these did turn up but were smashed to pieces and the courier company said the first lot never left their warehouse as they smashed as they loaded them. So were never signed for as they'd said. Third time lucky, tiles haven't turned up again, no one can tell me where they are. Got through to customer services only to get put on hold for 20 minutes until 5pm came and they went home. Avoid, Avoid, avoid.