The Lamps themselves have turned out to be perfectly good, well-made and value for money. But, I have to be honest about the ordering process. I ordered MR16 fittings on 3 day 'in stock' delivery. A week later I chased up to be told they were awaiting 'special wires' (?) to be fitted. The lamps were despatched (by Fedex, good) the following day; upon receipt I opened one lamp (of the 24 ordered) to discover it had GU10 connectors. Several 'phone calls later I finally discovered that elsewhere in the delivery package (which I had not inspected further, intending to use it to return for exchange)was a bundle of adapting wires with MR16 connectors (Obviously the 'special wires'). Nowhere had it ever been mentioned either on the fittings description or during conversation that these fittings would be provided as GU10 with adapting leads. No problem for me to deal with this; I just wasn't informed. The 'special wires' were too short to replace the GU10 fittings; I had to use terminal block to connect the extensions to the original GU10 wires. Again no problem, just a minor hassle. The website specs are that the fittings need a 65mm hole, but the fittings actually needed 70mm so I had to spend a happy few messy hours enlarging the prepared 65mm apertures in the ceiling plasterboard with a rasp. At the end of the day I have very nice fittings that I am very pleased with, but it should have been a much simpler job.