Previous experience has been good. However, I ordered an LED floodlight and 2 T8 LED tubes. After 1 week I phoned to ask about the order only to be told the floodlight is out of stock until January and the tubes were out of stock and should be delivered next week. The Flood is no longer on the website although I think it was supposed to be in stock when I ordered it. The tubes were shown as being in stock and at the time of writing this, they still are. There are few things more annoying than to be told something is in stock when it isn't. One of those few things is then not to receive a delayed item notification, even though the goods have been paid for. If the tubes don't arrive next week, I'll go elsewhere.