I've been a repeat customer for a long time and always been pleased, - but this time I ordered a large number of Christmas cards and when they arrived half of them were missing. I let Whistlefish know straight away and I had to provide a copy of the packing slip. It took three days for them to investigate and find there had been a problem and they the said they would send out the missing cards. However, they sent them in the usual way (on 24/11/22) but I have still not received them mainly because of the postal strike. Royal Mail didn't receive the parcel until 29/11/22 and I don't suppose I'll get them until 3rd December at the earliest, maybe not until 5th. I am really disappointed as I wanted to write my cards and get them posted whilst I had time and because of the strikes and delays. I know Whistlefish aren't responsible for the strikes but they could have got the cards to me much quicker by sending them out by 1st Class (or Royal Mail Tracked 24 service) - I would have then received them on 22nd/23rd November -As it stands now I won't get the cards until at least 2 weeks after I should have done (if they hadn't have been missing in the first place)