"We were first-time buyers and really unsure about the process of getting a mortgage, or the intricacies that arise when buying unusual properties. We were in contact with Which? early-on following the advice of a friend, and were assigned to Derek Stone as our mortgage adviser. Derek was fantastic all the way through our house search and purchase, really de-stressing the process for us at a very high-pressure time. He was very friendly, thorough with explaining things, and provided help very quickly whenever needed. We're very happy with the mortgage we got, and considered the service money very well spent. We would recommend Which? and Derek to anybody needing to get a mortgage"