This is a company I have used twice this year. First when I tore a ligament in my knee just before flying to the States for a family holiday. The staff at the airports were most helpful and took great care of the wheelchair. The second time was soon after when my husband dropped a paving slab against his shin and was unable to walk more that a few steps. Again everyone was helpful and the chair was so easy to fold up and stow under the coach we were travelling on to Scotland. Delivery and collection were smooth and efficient. I would definitely use this company agin.