I recently made a few visits to Wex, Milton Keynes and cannot rate the service highly enough; it was outstanding. I was in the sad position to trade in my late husband's equipment and this was dealt with sensitively and efficiently by John Murphy, the store manager. I subsequently took his advice and bought a smaller camera with the proceeds. I also took advantage of the half-hour support as an introduction. John Durant, the sales consultant was equally great and gave valuable instruction and tips on getting the most from my R6. Thank you so much to all concerned. It would be so beneficial to have in-store seminars; I know a few people who would attend.