Wex Photographic Reviews

4.33 Rating 24 Reviews
83% of reviewers recommend Wex Photographic
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"I was recommended to try this company by a friend. I met with Reece Piper who could not have been more patient, friendly and knowledgable with a sense of humour. There was no push to purchase and I was given plenty of time to try out various. Highly recommend both the firm and Reece."
Helpful Report
Posted 1 month ago
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"The used fuji x-t1 and lens i ordered was easily tracked on the day of delivery. The package was well protected and the contents were as described. To be honest probably better as they looked like new to me. I've used the wex website before and would not hesitate to use it again."
Helpful Report
Posted 1 month ago
"Really recommended, professional and friendly staff, can help in any situation. Thank You so much"
Helpful Report
Posted 6 months ago
"I have dealt with them for a number of years and bought masses from them. Their service has been good and I wholeheartedly recommend them"
Helpful Report
Posted 6 months ago
"Very quick delivery. Good price. Very competitive."
Helpful Report
Posted 11 months ago
"Good price and great range of products, just a little let down by their courier being a day late despite an SMS to the contrary."
Helpful Report
Posted 1 year ago
"PURCHASED A PANASONIC GH4R OF THESE GUYS A LITTLE UNDER A YEAR AGO ALONG WITH £1000 WORTH OF LENS 2 WEEKS AFTER BUYING THE CAMERA THE CAMERA STARTED TO PLAY UP SO I SENT IT BACK TO THEM THINKING AS ITS SO KNEW THEY WOULD PROBABLY JUST REPLACE IT BUT NO OFF IT WENT FOR REPAIR I RECEIVED THE CAMERA BACK AND WAS TOLD PANASONIC SAID NOTHING WRONG WITH IT I SCRATCHED MY HEAD TRIED THE CAMERA AND EVERYTHING WORKED ?? THE CAMERA WENT AWAY BROKE BUT APPARENTLY NOTHING WAS WRONG WITH IT BUT IT CAME BACK WORKING ?? HOW WEIRD DIDN'T THINK TO MUCH OF IT AS WAS HAPPY TO HAVE HER BACK SO I COULD FINALLY USE IT, A FEW MONTHS WENT PAST AND PROBLEMS AGAIN THIS TIME SENT IT BACK AND ASKED IF WEX WOULD CHECK IT 1ST AS I THOUGH PANASONIC WHERE TELLING PORKYS AND HAD OBVIOUSLY DONE A FACTORY REINSTALL OF THE OP SYSTEM SO THEY DID AND COULD SEE THAT CAMERA PLAYING UP SENT OFF TO PANASONIC GOT IT FIXED, PART OF THE PROBLEM THAT TIME HAD BEEN DOWN TO ME AS THE TIME LAPSE FEATURE HAD GONE AND WAS BECAUSE I HAD CHANGED THE SETTINGS TO A SETTING WHERE TIME LAPSE WASNT AVAILABLE BUT THE OTHER PROBLEM OF THE LENS NOT WORKING PROPERLY THEY SAID HAD ONLY BEEN ABLE TO REPLICATE A FEW TIMES AND IT WASN'T DOING IT ANYMORE AND THE COULDN'T MAKE THE SCREEN GO BLANK EITHER ALMOST LIKE THEY MIGHT HAVE WELL SAID YOUR MAKING IT UP THAT'S HOW THEY MADE ME FEEL SO THEY SENT IT BACK THE 2ND TIME SEEMED OK FOR A WHILE THEY I GO TO DO AN IMPORTANT SHOOT TAKE THE GH4R AND GUESS WHAT 1 HOUR AND 20 SECS TRYING TO GET THE CAMERA GOING HAS TO GO BACK (GETTING TIRED OF KEEP SENDING STUFF BACK THAT COST £2000 AND NOT WORKED PROPERLY SINCE NEW) RETURN NUMBER 3 SENT BACK THEY SEND OF FOR REPAIR FAULTY LENS ATTACHMENT JUST LIKE I HAD SAID IN THE PREVIOUS TIMES BUT I WAS MAKING IT UP WEX ???? mmmmm SO AFTER THIS IVE KINDA HAD ENOUGH SO I ASK ON 5 OCCASIONS FOR A MANAGER TO CALL ME BACK AS 3 X THIS CAMERA HAS BEEN RTN IN THE LAST 8 MONTHS IV'E HARDLY USED IT AS IT'S SO UNRELIABLE AND GUESS WHAT THE MANAGER DON'T CALL BACK JUST LIKE HE/SHE DIDN'T ON THE PREVIOUS RETURNS UNREAL EXPECTED MORE FROM SUCH A BIG MARKET LEADER IN PHOTOGRAPHY EQUIPMENT ?? CANT BE BOTHERED TO CALL BACK AFTER SO MUCH HAS GONE ON FEEL COMPLETELY MUGGED OFF BY WEX FROM THE START WE ARE JUST JUST LOOKING AT SPENDING JUST OVER £10'000 ON THE NEW INSPIRE 2 AND X7 CAMERA SET UP BUT FOR SURE WEX WON'T BE GETTING ANY MORE BUSINESS FROM ME THATS FOR SURE I SUPPOSE SOME COMPANIES GET TOO BIG AND FORGET US BAD SHOW WEX"
Helpful Report
Posted 1 year ago
"PURCHASED A PANASONIC GH4R OF THESE GUYS A LITTLE UNDER A YEAR AGO ALONG WITH £1000 WORTH OF LENS 2 WEEKS AFTER BUYING THE CAMERA THE CAMERA STARTED TO PLAY UP SO I SENT IT BACK TO THEM THINKING AS ITS SO KNEW THEY WOULD PROBABLY JUST REPLACE IT BUT NO OFF IT WENT FOR REPAIR I RECEIVED THE CAMERA BACK AND WAS TOLD PANASONIC SAID NOTHING WRONG WITH IT I SCRATCHED MY HEAD TRIED THE CAMERA AND EVERYTHING WORKED ?? THE CAMERA WENT AWAY BROKE BUT APPARENTLY NOTHING WAS WRONG WITH IT BUT IT CAME BACK WORKING ?? HOW WEIRD DIDN'T THINK TO MUCH OF IT AS WAS HAPPY TO HAVE HER BACK SO I COULD FINALLY USE IT, A FEW MONTHS WENT PAST AND PROBLEMS AGAIN THIS TIME SENT IT BACK AND ASKED IF WEX WOULD CHECK IT 1ST AS I THOUGH PANASONIC WHERE TELLING PORKYS AND HAD OBVIOUSLY DONE A FACTORY REINSTALL OF THE OP SYSTEM SO THEY DID AND COULD SEE THAT CAMERA PLAYING UP SENT OFF TO PANASONIC GOT IT FIXED, PART OF THE PROBLEM THAT TIME HAD BEEN DOWN TO ME AS THE TIME LAPSE FEATURE HAD GONE AND WAS BECAUSE I HAD CHANGED THE SETTINGS TO A SETTING WHERE TIME LAPSE WASNT AVAILABLE BUT THE OTHER PROBLEM OF THE LENS NOT WORKING PROPERLY THEY SAID HAD ONLY BEEN ABLE TO REPLICATE A FEW TIMES AND IT WASN'T DOING IT ANYMORE AND THE COULDN'T MAKE THE SCREEN GO BLANK EITHER ALMOST LIKE THEY MIGHT HAVE WELL SAID YOUR MAKING IT UP THAT'S HOW THEY MADE ME FEEL SO THEY SENT IT BACK THE 2ND TIME SEEMED OK FOR A WHILE THEY I GO TO DO AN IMPORTANT SHOOT TAKE THE GH4R AND GUESS WHAT 1 HOUR AND 20 SECS TRYING TO GET THE CAMERA GOING HAS TO GO BACK (GETTING TIRED OF KEEP SENDING STUFF BACK THAT COST £2000 AND NOT WORKED PROPERLY SINCE NEW) RETURN NUMBER 3 SENT BACK THEY SEND OF FOR REPAIR FAULTY LENS ATTACHMENT JUST LIKE I HAD SAID IN THE PREVIOUS TIMES BUT I WAS MAKING IT UP WEX ???? mmmmm SO AFTER THIS IVE KINDA HAD ENOUGH SO I ASK ON 5 OCCASIONS FOR A MANAGER TO CALL ME BACK AS 3 X THIS CAMERA HAS BEEN RTN IN THE LAST 8 MONTHS IV'E HARDLY USED IT AS IT'S SO UNRELIABLE AND GUESS WHAT THE MANAGER DON'T CALL BACK JUST LIKE HE/SHE DIDN'T ON THE PREVIOUS RETURNS UNREAL EXPECTED MORE FROM SUCH A BIG MARKET LEADER IN PHOTOGRAPHY EQUIPMENT ?? CANT BE BOTHERED TO CALL BACK AFTER SO MUCH HAS GONE ON FEEL COMPLETELY MUGGED OFF BY WEX FROM THE START WE ARE JUST JUST LOOKING AT SPENDING JUST OVER £10'000 ON THE NEW INSPIRE 2 AND X7 CAMERA SET UP BUT FOR SURE WEX WON'T BE GETTING ANY MORE BUSINESS FROM ME THATS FOR SURE I SUPPOSE SOME COMPANIES GET TOO BIG AND FORGET US BAD SHOW WEX"
Helpful Report
Posted 1 year ago
"PURCHASED A PANASONIC GH4R OF THESE GUYS A LITTLE UNDER A YEAR AGO ALONG WITH £1000 WORTH OF LENS 2 WEEKS AFTER BUYING THE CAMERA THE CAMERA STARTED TO PLAY UP SO I SENT IT BACK TO THEM THINKING AS ITS SO KNEW THEY WOULD PROBABLY JUST REPLACE IT BUT NO OFF IT WENT FOR REPAIR I RECEIVED THE CAMERA BACK AND WAS TOLD PANASONIC SAID NOTHING WRONG WITH IT I SCRATCHED MY HEAD TRIED THE CAMERA AND EVERYTHING WORKED ?? THE CAMERA WENT AWAY BROKE BUT APPARENTLY NOTHING WAS WRONG WITH IT BUT IT CAME BACK WORKING ?? HOW WEIRD DIDN'T THINK TO MUCH OF IT AS WAS HAPPY TO HAVE HER BACK SO I COULD FINALLY USE IT, A FEW MONTHS WENT PAST AND PROBLEMS AGAIN THIS TIME SENT IT BACK AND ASKED IF WEX WOULD CHECK IT 1ST AS I THOUGH PANASONIC WHERE TELLING PORKYS AND HAD OBVIOUSLY DONE A FACTORY REINSTALL OF THE OP SYSTEM SO THEY DID AND COULD SEE THAT CAMERA PLAYING UP SENT OFF TO PANASONIC GOT IT FIXED, PART OF THE PROBLEM THAT TIME HAD BEEN DOWN TO ME AS THE TIME LAPSE FEATURE HAD GONE AND WAS BECAUSE I HAD CHANGED THE SETTINGS TO A SETTING WHERE TIME LAPSE WASNT AVAILABLE BUT THE OTHER PROBLEM OF THE LENS NOT WORKING PROPERLY THEY SAID HAD ONLY BEEN ABLE TO REPLICATE A FEW TIMES AND IT WASN'T DOING IT ANYMORE AND THE COULDN'T MAKE THE SCREEN GO BLANK EITHER ALMOST LIKE THEY MIGHT HAVE WELL SAID YOUR MAKING IT UP THAT'S HOW THEY MADE ME FEEL SO THEY SENT IT BACK THE 2ND TIME SEEMED OK FOR A WHILE THEY I GO TO DO AN IMPORTANT SHOOT TAKE THE GH4R AND GUESS WHAT 1 HOUR AND 20 SECS TRYING TO GET THE CAMERA GOING HAS TO GO BACK (GETTING TIRED OF KEEP SENDING STUFF BACK THAT COST £2000 AND NOT WORKED PROPERLY SINCE NEW) RETURN NUMBER 3 SENT BACK THEY SEND OF FOR REPAIR FAULTY LENS ATTACHMENT JUST LIKE I HAD SAID IN THE PREVIOUS TIMES BUT I WAS MAKING IT UP WEX ???? mmmmm SO AFTER THIS IVE KINDA HAD ENOUGH SO I ASK ON 5 OCCASIONS FOR A MANAGER TO CALL ME BACK AS 3 X THIS CAMERA HAS BEEN RTN IN THE LAST 8 MONTHS IV'E HARDLY USED IT AS IT'S SO UNRELIABLE AND GUESS WHAT THE MANAGER DON'T CALL BACK JUST LIKE HE/SHE DIDN'T ON THE PREVIOUS RETURNS UNREAL EXPECTED MORE FROM SUCH A BIG MARKET LEADER IN PHOTOGRAPHY EQUIPMENT ?? CANT BE BOTHERED TO CALL BACK AFTER SO MUCH HAS GONE ON FEEL COMPLETELY MUGGED OFF BY WEX FROM THE START WE ARE JUST JUST LOOKING AT SPENDING JUST OVER £10'000 ON THE NEW INSPIRE 2 AND X7 CAMERA SET UP BUT FOR SURE WEX WON'T BE GETTING ANY MORE BUSINESS FROM ME THATS FOR SURE I SUPPOSE SOME COMPANIES GET TOO BIG AND FORGET US BAD SHOW WEX"
Helpful Report
Posted 1 year ago
"Very good website very knowledgeable when you ask them for advice and they upload some very good videos which are informative and at times helpful to improve my own skills with a camera . I have put my name in the box but it telling me that I wish the review to be anonymously which is not the case ."
Helpful Report
Posted 1 year ago
"Very reliable service with all the best stock and good prices."
Helpful Report
Posted 1 year ago
"The purachses were made via phone call which resulted in excellent knowledge, adaptability and great offers that were not on the website Delivery was extremely quick and I couldn't have been happier"
Helpful Report
Posted 1 year ago
"Good website and easy to use. Easy to do business with. Due to my delaying in placing an order I seemingly missed out on an offer supported by a manufacturer. When I explained the circumstances to Wex they honoured the previous offer and saved me a significant amount."
Helpful Report
Posted 1 year ago
"Great advice and great prices"
Helpful Report
Posted 1 year ago
"Very good website with a dependable listing of second hand photographic equipment"
Helpful Report
Posted 1 year ago
"Extensive range of products, fair prices, trade in facility and good customer service."
Helpful Report
Posted 1 year ago
"I wanted to buy a telescope for my son's birthday. I looked on Wex and we decided which one best suited our needs. I was happy with the price and the bonus was that an accessory kit was included in the package for free. It was delivered safely and quickly. I always get good products and service from Wex."
Helpful Report
Posted 1 year ago
"I wanted a delivery on a specific day, and only that day. Wex assured me they could do this, and they did. Excellent."
Helpful Report
Posted 1 year ago
"The customer service team at WEX were so helpful when we had some recent difficulties with some equipment we ordered. So easy to deal with, every transaction with them is hassle-free and delivery is always so quick."
Helpful Report
Posted 1 year ago
"Large range of stock, well presented on website, efficient and well informed staff, excellent service"
Helpful Report
Posted 1 year ago
Wex Photographic is rated 4.33 based on 24 reviews

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