I have been trying to email this company & had no luck what so ever as i haven't got an account with them but i ordered 3 packs of 4 black gloss panels & had them put in a couple of weeks ago & out of three packs one & a half were damaged so six panels out of 12 were damaged, Luckily i over ordered so only got three up on the wall that are damaged, so disappointed as the panels i really liked & now i have 3 up that are damaged as the guy came to fit them i had to pay for the day so had no choice. I would really like to hear from this company & hope they see my review & contact me as i cannot contact them?