An unforgettable and life-changing experience. Having suffered with an aesthetically unpleasant scar for over 20 years, I lost my case against the NHS for corrective surgery, and I was refused by two other surgeries being told that my scar could not be corrected, would be too difficult or too risky. I had my first consultation with Mr Nishikawa, arranged by his extremely warm and welcoming assistant Anja. My first consultation was professional, friendly and pleasant. Mr Nishikawa took the time to listen to my concerns, he studied my scar and gave me the comfort that I needed. Having researched he came back to me and we met again and decided a way forward. I chose my surgery date working with Anja on availability, and before I knew it I underwent the knife. The surgery took place at their premises in Edgbaston and I was under sedation; all of the staff were lovely and friendly / cracking jokes and made me feel at ease. Following the surgery, I could not be happier with my result, the time taken to help me and the extremely sincere care from the surgeon. I have now had my post op check up and 8 weeks on I am extremely pleased with my results and I know my surgeon is equally pleased. For background, I had a very difficult horizontal, tethered scar across my abdomen. I was aware that my scar was stuck to my rib and it caused me great confidence issues, not just with my appearance but in my approach to others around me!! Absolute 10/10 experience, I would highly recommend Mr Nishikawa and I would highly recommend this practice. Can’t thank them enough for changing my life, when it seemed everyone else refused help! Thank you to all at the Westbourne Centre