Irene Restall
Our Christmas was ruined by the absolutely dreadful lamb joint, meant for out Christmas Day dinner. I have been cooking, home and professionally for nearly 50 yrs. The order was delivered with box intact, however the sausage meat tube was split at one end and the contents squeezed out onto the other meat packets. The ice packs were partially defrosted and slushy. The meat was not cold enough, and the outside of the plastic wrappings on the meat were greasy and messy and it all smelt. The information on each item was almost non existent, with no origin, cooking instructions, no company name, nothing, and the print had rubbed off on the lamb packet. The lamb was UNDOUBTEDLY halal. There was no blood, it was a poor colour and worse still (as with halal meat from experience of supermarket meat), IT DOESN'T COOK WELL. The lamb joint smelt the whole kitchen out with an unpleasant odour, no off, just unpleasant and not the normal lamb cooking smell. I was already doubtful about this meat, but had no alternative for our special meal. All the vegetables were ready for it. As I have cooked uncounted meat joints before over the years and am an experience cook, correct timing and basting as usual, the joint should have been tender and juicy, smelling great and looking good when it came out of the oven - IT WAS AWFUL. Tough, dry and unappetising in the extreme, I could not risk us eating it. Our dog loves lamb, HE WOULD NOT TOUCH IT. So the whole thing went in the rubbish bin. Now doubtful about anything from this "butcher" I threw the pigs in blankets away unopened, the rest of the order will follow suit from the freezer. I cannot trust this meat. Time and money thrown away and no special Christmas dinner for us. We ended up with Waitrose sausages. I will never buy anything from this company again. The source of the meat is not disclosed on the packaging, their advertising is misleading and possibly untrue regarding sources. I may as well have gone to Sainsburys and had their scandalous halal Seven Sisters meat. Very angry and absolutely disgusted at being duped and cheated with this inferior produce. I was tempted to take that "lamb" joint to the Environmental Dept of my local council with a complaint and for investigation. I may still do so with the meat left in my freezer, for an answer to what exactly it was I paid for and received. Disgraceful.
6 years ago
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West Coast Foods (Prestwick) Ltd has a 4.8 average rating from 1,515 reviews

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