Having made two phone calls and an email to check their skinny Xmas pack was gluten free, I ordered it. The day it arrived I was concerned sausage and stuffing not labelled gluten free. As two coeliacs having the food, this was very important. Called and was told it was not gluten free. I advised I had asked several times and been told it was. I was left out of pocket - on 28th dec, I’ve yet to receive the promised refund - and having to source gluten free stuffing and sausage from elsewhere At eleventh hour. No apologies and tone of call was it was my fault food was not gluten free. Their website states ‘all the skin I range is gluten free’. Also I was charged £5.95 for delivery and website states orders over £75 free delivery and my order was £82. So unimpressed and will not sue this company again.
3 years ago
West Coast Foods (Prestwick) Ltd has a
4.8
average rating
from
1,515
reviews
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