Broadband speed download and upload is good.
Customer service and advice not so good.
WiFi range wasn't as good as previous provider with two rooms with no signal. Called Wessex and they said they could look at boosting the signal from the installed WiFi beacon - why not just do this at initial install??
Was originally advised that me current home phone would not work on Wessex and to get a VoIP compatible phone. I did this pre switch over so I was ready and had no break in service, at a cost of £70 for a new phone. When switch over day came, the new phone didn't work. Called Wessex to be told that I shouldn't have been advised to buy a VoIP phone as would not work and also that my current phone would not work. I ignored this, plugged my old phone in, and hey presto, it works fine...a lot of messing around and wrong advice for something that should have been straight forward.
2 weeks ago
Wessex Internet has a
4.6
average rating
from
544
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.