Me and fellow bridesmaids for my mums wedding went to the Ashford store to try on some dresses. We got to the store. From the beginning we instantly felt uncomfortable. They greeted us fairly poorly. I expected smiles all around with a lovely approach. Received the complete opposite. I then proceeded to tell the lady about the occasion and she went on to telling us that we could receive the dresses from the store on a particular date. We then took this on board and went on to try the dresses. Throughout the whole time we were trying the dresses not one member asked if everything was okay. At one moment the majority were all stood in the dressing room with a negative demeanour. Almost an expressive way of wanting to get us out. Towards the end we felt very rushed. Worst situation was the lady who poorly greeted us actually had given us the incorrect date and that in fact, the dresses would of only turned up the following week which would of been too late. This was very misleading as we spent a fair amount of time in the store considering we were actually planning on making the purchase. Me and my family were extremely disappointed as nothing had been resolved that day. Only good thing was a lady gave us a recommendation towards the end. However no apologies were made on the inconvenience and misunderstanding from one of the staff members. From reading previous reviews I’m very surprised that me and my family received the experience we did and will definitely not return in future.