Lori Hogg
Edinburgh- First time trying on any wedding dress. I didn't know what I wanted at all. I go in and get told to pick 4 dresses and go away for a coffee and they will call when they can have me try it on. 3 of these dresses I didn't like as soon as I put them on. I tried another 2 and then she kept asking me if it was a yes and that it was the last in stock. I said I wasn't 100% sure as I have only tried on 6 dresses I didn't feel as though I had looked at all my options as of yet. So i was told to go pick some more out but if i did i would need to return and wait in line again so I went to pick more out and then another member of staff to tell me it was too late in the day and there was too many people waiting for me to be seen again and i would have to come back another day. Everyone can relate to trying to get all bridesmaid in the one place at the one time when they all have days off work etc can be a pain and the fact I lived no where near the store I had to drive through to be told I would need to return another time. It was just frustrating. I felt there was a lack of communication, my stylist was asking me personal questions about the wedding/fiance and then asking the same questions a few more times throughout our time. I felt like she wasn't listening to me and then when she was pushing about the dress I felt very rushed and as if I was being pressured into buying it. I wasnt quite ready to settle on a dress as it was my first ever experience of it and I just wanted to narrow down my option on style/colour and to actually start feeling like a bride. She just seemed to want me to pick something so she could attend to other customers because the store had people waiting. Overall I was disappointed. I will be back to wed2be but I will be going to another store in the hope it's a bit less pressure and more time to actually browse options .
5 years ago
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