I have been using Web2B store at 9 Baker Street in London. On both occasions the consultants who were helping were lovely, friendly, helpful and patient. However, the main manager/ supervisor of the store was not nice, was not leaving good impression on me, my friends. You could feel that even with her own staff she wasn’t having a ‘connection’. No smile, no friendly attitude. My dress had to be transferred from different store and had to provide my bank account details over the phone (which in essence doesn’t sound right) but was not given a private space to feel comfortable while doing so. Overall, staff is great; the manager not really.