Disappointed. Came in to the Bournemouth store with such a positive attitude and excited (as your big day should be - the manager (assuming she was, she seemed to think she ran the place anyway! - was a bit dull herself so my enthusiasm must’ve tipped her over the edge! ) its caused a falling out between family from the sly comments to the bride she had made so thank you for that! I just wish I had your name to make a formal complaint! Will not be coming back and advised most of my friends to steer clear. We aren’t in a school playground we don’t want bitchyness thank you! Ruined our experience