Completely gutted at our visit. Wasn’t taken seriously. Wasn’t actually listened to. Completely disregarded from the moment we walked in, 2 brides wanting to find a dress. Was told they’d had a delivery but we couldn’t try on certain dresses til she had tried them first ( at first thought this was a joke but then seemingly had no dresses in either brides sizes) one bride tried on one dress. That’s it. And another tried on 4 or 5 All of which she told the consultant they were not what she wanted at all. we then basically got told it was down to her size (uk 10-12) . We’ve then asked to go on the floor to look for dresses she might like. We got told no. The consultants do that. My friends mother got her dress from here and had a completely different experience so I don’t understand she was able ti look herself etc. the first brides consultant wasn’t listening to her very well and the second bride tried one dress and the consultant left her for another bride. Was promised to price up her dress and to look at bridesmaid gowns etc. got left with nothing. First bride got to try one dress she loved and then the consultant refused to zip it up as it wasn’t the right size? But she had put her in this dress. Whole thing was a joke. left empty handed all of us very disappointed.